FAQs

Your questions, answered.

GETTING STARTED ↘

  • All treatments are performed by our team of certified and licensed medical professionals, all under the supervision of our medical director. Each member of our team has extensive training and experience in their respective fields.

  • Your first visit will begin with a comprehensive consultation. We'll discuss your aesthetic goals, medical history, and any concerns you may have. This allows us to create a personalized treatment plan tailored to your unique needs. We'll also take the time to answer all your questions and ensure you feel fully informed and comfortable before proceeding with any treatment.

  • Yes, we offer complimentary consultations to all new clients. This is an opportunity for you to meet with one of our expert providers, discuss your goals, and learn about the treatments that would be most beneficial for you.

  • Preparation varies depending on the treatment. Generally, we recommend avoiding alcohol, and certain medications or supplements that can increase bruising for a few days prior to your appointment. Specific pre-treatment instructions will be provided to you when you book your appointment.

ABOUT OUR TREATMENTS ↘

  • Our experienced providers will guide you. During your initial consultation, we will assess your skin, discuss your goals, and recommend the most suitable treatments to achieve your desired results. We believe in educating our clients to help them make informed decisions about their care.

  • We prioritize your comfort. While some treatments may involve mild discomfort, we use various methods to minimize it, such as topical numbing creams and advanced techniques. Your provider will discuss what to expect during your specific procedure.

  • Downtime varies depending on the treatment. Many of our procedures, like tox and fillers, have little to no downtime, allowing you to return to your daily activities immediately. For more intensive treatments, like certain laser treatments, you might expect a few days of social downtime. We will provide you with detailed post-care instructions and what to expect.

  • The onset of results differs by treatment. Some treatments offer immediate results, while others, like those that stimulate collagen production, will show gradual improvement over several weeks to months. Your provider will give you a clear timeline of what to expect.

  • Your safety is our top priority. All our treatments are FDA-approved or cleared and are performed by highly trained medical professionals. We adhere to the strictest safety and sanitation protocols to ensure a safe and effective experience.

APPOINTMENT & POLICIES ↘

  • You can schedule an appointment by calling us directly, booking online through our website, or by sending us an text. Our friendly staff will be happy to assist you in finding a convenient time.

  • We kindly request a 24-hour notice for any cancellations or rescheduling of appointments. This allows us to accommodate other clients. Cancellations made with less than 24-hour notice may be subject to a cancellation fee.

  • We accept all major credit cards (Visa, MasterCard, American Express), debit cards, and cash.

  • Yes, we partner with reputable third-party financing companies to offer flexible payment plans. Please ask our staff for more information on how to apply.

OUR POLICIES ↘

Policies & Spa Etiquette

APPOINTMENT SCHEDULING

Appointments can be booked via phone, email, or through our online booking system. We encourage scheduling well in advance to secure your preferred date and time.

CONFIRMATION

A confirmation notification will be sent 48 hours prior to your appointment. Please confirm your attendance to avoid cancellation.

CANCELATION AND RESCHEDULING

Cancellations or rescheduling requests must be made at least 24 hours before your appointment to avoid a cancellation fee. Late cancellations or no-shows may be subject to charges equivalent to 50% of the booked service price.

LATE ARRIVALS

Please arrive on time to receive the full benefit of your treatment. Arriving late may result in a shortened session or rescheduling, without a refund.

DEPOSIT POLICY

Certain treatments require a deposit to secure your booking. Deposits are non-refundable but may be applied toward future services if cancellations comply with our policy.

HEALTH AND SAFETY

Clients must inform our staff of any medical conditions, allergies, or medications prior to treatment. The Atelier Aesthetic reserves the right to refuse service if a treatment is deemed unsafe.

PRIVACY AND CONFIDENTIALITY

All client information is kept confidential and managed in accordance with privacy regulations.

For any questions regarding our booking policies, please contact the clinic directly.